Privacy Policy

Introduction

The SeenWithLove Foundation ("we," "our," or "us") is a 501(c)(3) nonprofit corporation committed to restoring emotional visibility and dignity to overlooked populations. We operate several programs and digital properties, including this website (seenwithlove.com), AlexListens.com, MyCareEcho.com, and MyDailyHug.com (collectively, our "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our Services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this policy to stay informed of updates.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name and email address, that you voluntarily give to us when you subscribe to The Daily Hug, contact us, or register for any of our programs. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of our Services.

Derivative Data

Information our servers automatically collect when you access our Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. This data is collected to understand how our website is used and to improve the experience for all visitors.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), that we may collect when you make a donation. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors (such as Stripe), and you are encouraged to review their privacy policy and contact them directly with questions.

Mobile Device Data

Device information such as your mobile device ID number, model, and manufacturer, and information about the location of your device, if you access the Services from a mobile device.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Send you The Daily Hug messages and program updates you have subscribed to receive
• Respond to your emails, questions, and requests
• Send you administrative information, such as confirmation of donations and program enrollment
• Monitor and analyze usage and trends to improve your experience with our Services
• Notify you of updates to our Services and policies
• Prevent fraudulent transactions and protect against criminal activity
• Process donations and maintain donation records as required by law
• Fulfill and manage our programs, services, and other offerings
• Compile anonymous statistical data and analysis for use internally or with third parties

Disclosure of Your Information

We do not sell, trade, rent, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our programs, as long as those parties agree to keep this information confidential.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including email delivery services, payment processing, data analysis, and hosting services.
• Business Transfers: If we reorganize or transfer all or a portion of our assets, your information may be transferred as part of such a transaction.

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our Services to help customize the site and improve your experience. When you access our Services, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of our Services.

Third-Party Websites

Our Services may contain links to third-party websites and applications of interest, including AlexListens.com, MyDailyHug.com, and MyCareEcho.com. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Services and welcome any feedback about these sites.

When you visit any of our affiliated program sites, the privacy practices of those individual sites govern the information collected during that visit. We encourage you to review the privacy policy of each site you visit.

Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below. Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Some of our programs — particularly PrideAlex — are designed to support LGBTQ+ youth. These programs are designed for individuals 13 years of age and older. For users between the ages of 13 and 18, we encourage parental or guardian involvement and awareness.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights and Choices

You have certain rights with respect to your personal information:

• Opt-Out of Communications: You may opt out of receiving any or all of our email communications by following the unsubscribe link in any email we send, or by contacting us directly at hello@seenwithlove.org.
• Access and Correction: You may request access to the personal information we hold about you and may request that we correct any inaccuracies.
• Deletion: You may request that we delete your personal information, subject to certain legal obligations we may have to retain it.
• California Privacy Rights: California Civil Code Section 1798.83 permits our users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: